Refund Policy
Last updated: August 2, 2026
Refund While You're Still Early
You cannot un-learn a course, so our refund window is based on how much of it you have opened rather than on the calendar.
You can ask for a full refund at any time, with no deadline, as long as you have opened no more than 12 lessons. That is roughly the first two modules. Opening a lesson counts whether or not you did anything in it. Your dashboard shows how many lessons you have left in the window.
That is deliberately more generous than a timed guarantee. Take a month to decide if you want to, as long as you are still early in the material.
How to Request a Refund
Email support@cdncertified.com with your account email and we will process your refund. Refunds are typically completed within 5-10 business days and returned to your original payment method via Stripe.
What Happens After a Refund
- Your access to paid course content will be revoked
- You retain access to all free content
- Your account remains active
- Any certificates earned during the paid period will be revoked
Exceptions
Requests made after you have passed the 12-lesson window are handled on a case-by-case basis. Contact us and we will do our best to find a fair resolution.
Nothing in this policy limits any statutory right of withdrawal you may have as a consumer under applicable law.
Contact
Questions about refunds? Email support@cdncertified.com.